https://helpforum.sky.com/t5/Sky-Glass/Glass-TV/m-p/5208470#M177435 My Glass TV has lost connection. The screen says Get connected but whatever I do doesn't help. Mon, 09 Feb 2026 10:02:58 GMT JTBarraclough 2026-02-09T10:02:58Z https://helpforum.sky.com/t5/Sky-Glass/Glass-TV/m-p/5208470#M177435 My Glass TV has lost connection. The screen says Get connected but whatever I do doesn't help. Mon, 09 Feb 2026 10:02:58 GMT https://helpforum.sky.com/t5/Sky-Glass/Glass-TV/m-p/5208470#M177435 JTBarraclough 2026-02-09T10:02:58Z https://helpforum.sky.com/t5/Sky-Glass/Glass-TV/m-p/5208478#M177436 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4611926">@JTBarraclough</a>&nbsp;and welcome to the forum. &nbsp;When a similar situation has happened to me in the past I found the following procedure always go me reconnected to the network.</P><P>&nbsp;</P><P>Put your Glass (or puck if applicable) into Standby and then unplug both your Glass TV <U>and</U> router.<SPAN class="">&nbsp; </SPAN>Leave for a couple of minutes and then plug your router back in and wait for it to finish rebooting.<SPAN class="">&nbsp; </SPAN>Once it has rebooted plug your glass TV back in and when that has also rebooted it should have reconnected to the internet</P><P>&nbsp;</P><P>If that doesn't resolve the issue then have a look at the following links to see if they help:</P><P><SPAN><A href="https://www.sky.com/help/articles/sky-glass-no-internet-connection-osm" target="_blank" rel="noopener">https://www.sky.com/help/articles/sky-glass-no-internet-connection-osm</A></SPAN></P><P><SPAN><A href="https://www.sky.com/help/articles/connect-devices-to-broadband-start" target="_blank" rel="noopener">https://www.sky.com/help/articles/connect-devices-to-broadband-start</A></SPAN></P><P>&nbsp;</P> Mon, 09 Feb 2026 10:21:14 GMT https://helpforum.sky.com/t5/Sky-Glass/Glass-TV/m-p/5208478#M177436 Fothergill1 2026-02-09T10:21:14Z