topic Re: Cant access paramount plus in Sky Glass

Cant access paramount plus

Stuart145 — Sat, 07 Feb 2026 11:19:53 GMT

Hello, my paramount plus has stopped working recently. I have sky cinema, which should include this. When I try and access through the app, it tries to make me pick a plan. When I try though the tv, its asking me to activate and when I do this im getting an uh oh, something went wrong message.

I tried changing the email address and scanning the qr code on the tv, and it says Your Sky Tv subscription has either expired, or doesn't include paramount plus.

There is an option to sign in with a partner on the app, but this only includes Appletv.

I feel like im gong round in circles.

Has anyone encountered this recently?

Re: Cant access paramount plus

GD1 — Sat, 07 Feb 2026 11:23:40 GMT

@Stuart145 There have been other posts across the community woth this issue, we can request the messaging team to reach out to you via the messaging service if you would like?

Re: Cant access paramount plus

Stuart145 — Sat, 07 Feb 2026 11:28:25 GMT

Sorry GD, I found the other posts after I posted this. Im on a chat with paramount now so hopefully ill get some joy there.

Cheers

Stuart