topic Re: Voice control not working Glass TV in Sky Glass

Re: Voice control not working Glass TV

KARENGWYTHER — Fri, 06 Feb 2026 13:47:12 GMT

I need an engineer round to fix my tv

Re: Voice control not working Glass TV

Angel_Aka — Fri, 06 Feb 2026 13:50:12 GMT

@KARENGWYTHER wrote:
I need an engineer round to fix my tv

There are no Sky Glass engineers. What exactly is wrong with your TV?

Re: Voice control not working Glass TV

Dazzasky — Fri, 06 Feb 2026 14:54:34 GMT

@KARENGWYTHER wrote:
I need an engineer round to fix my tv

If voice control is not working on the TV then reboot the TV by pulling the for 30 seconds and then plugging it back in again @KARENGWYTHER

Re: Voice control not working Glass TV

lettice — Fri, 06 Feb 2026 14:56:22 GMT

@KARENGWYTHER wrote:

I need an engineer round to fix my tv

@KARENGWYTHER

It would be helpful to get you some help, if you could let us know what exactly your issue is with your TV and what you have tried to resolve.

Have you tried a restart of your Sky Glass Tv?

Re: Voice control not working Glass TV

MarkGoldsmith — Fri, 06 Feb 2026 14:58:33 GMT

@KARENGWYTHER wrote:
I need an engineer round to fix my tv

@KARENGWYTHER you posted yesterday that you hadn't paid your bill so your services are restriced. If this is still the case that would likely explain why voice control isn't working as hands-free voice control is a feature that only works with a valid Sky TV subscription ( as per https://www.sky.com/help/articles/sky-glass-without-a-subscription ).