https://helpforum.sky.com/t5/Sky-Glass/Loading-and-technical-faults/m-p/5202023#M176990 <P>TV turns off; picture disappears; loading issue and technical fault messages. This is the second TV we've had since we purchased Sky Glass last year. And this will be the last!!</P> Sat, 31 Jan 2026 11:23:34 GMT Rum230 2026-01-31T11:23:34Z https://helpforum.sky.com/t5/Sky-Glass/Loading-and-technical-faults/m-p/5202023#M176990 <P>TV turns off; picture disappears; loading issue and technical fault messages. This is the second TV we've had since we purchased Sky Glass last year. And this will be the last!!</P> Sat, 31 Jan 2026 11:23:34 GMT https://helpforum.sky.com/t5/Sky-Glass/Loading-and-technical-faults/m-p/5202023#M176990 Rum230 2026-01-31T11:23:34Z https://helpforum.sky.com/t5/Sky-Glass/Loading-and-technical-faults/m-p/5202117#M176999 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4477800">@Rum230</a>&nbsp;</P><P>&nbsp;</P><P>Does your broadband meet the minimum requirements for Glass? What speed is your glass getting? Run a speed test in netflix. Have you tried ethernet / homeplugs.</P><P>&nbsp;</P><P>I've got 2 glass units and 4 pucks and they work flawlessly.</P><P>&nbsp;</P><P>MikeAlanR</P> Sat, 31 Jan 2026 13:47:01 GMT https://helpforum.sky.com/t5/Sky-Glass/Loading-and-technical-faults/m-p/5202117#M176999 mikealanr 2026-01-31T13:47:01Z