topic Getting i touch in Sky Glass

Getting i touch

Jeanette20 — Fri, 30 Jan 2026 12:34:06 GMT

I need to speak to someone from sky to discuss my options and explain why I pay for Netflix twice when it's included in my plan

Re: Getting i touch

GD1 — Fri, 30 Jan 2026 12:48:52 GMT

@Jeanette20 To save you a call we can request the Community Messaging team to contact you if you prefer?

Re: Getting i touch

Dazzasky — Fri, 30 Jan 2026 12:49:28 GMT

@Jeanette20 wrote:
I need to speak to someone from sky to discuss my options and explain why I pay for Netflix twice when it's included in my plan

You need to sign in to the Glass Netflix app with your Netflix sign in details which should then link the account so that It stops Netflix billing you @Jeanette20