https://helpforum.sky.com/t5/Sky-Glass/Have-sky-glass/m-p/5199034#M176808 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3816938">@Maryam73</a>&nbsp;</P><P>&nbsp;</P><P>Does your broadband meet the minimum requirements of 25Mbps for HD and 30Mbps for UHD? And what speed is your puck receiving? You can check this in netflix by going profile pic &gt; get help? &gt; Connectivity check.</P><P>&nbsp;</P><P>MikeAlanR</P> Mon, 26 Jan 2026 21:10:03 GMT mikealanr 2026-01-26T21:10:03Z https://helpforum.sky.com/t5/Sky-Glass/Have-sky-glass/m-p/5198928#M176795 <P>My Asian channels keeps freezing and when watching the recordings as well they come and go</P> Mon, 26 Jan 2026 18:52:39 GMT https://helpforum.sky.com/t5/Sky-Glass/Have-sky-glass/m-p/5198928#M176795 Maryam73 2026-01-26T18:52:39Z https://helpforum.sky.com/t5/Sky-Glass/Have-sky-glass/m-p/5199034#M176808 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3816938">@Maryam73</a>&nbsp;</P><P>&nbsp;</P><P>Does your broadband meet the minimum requirements of 25Mbps for HD and 30Mbps for UHD? And what speed is your puck receiving? You can check this in netflix by going profile pic &gt; get help? &gt; Connectivity check.</P><P>&nbsp;</P><P>MikeAlanR</P> Mon, 26 Jan 2026 21:10:03 GMT https://helpforum.sky.com/t5/Sky-Glass/Have-sky-glass/m-p/5199034#M176808 mikealanr 2026-01-26T21:10:03Z