https://helpforum.sky.com/t5/Sky-Glass/Glass/m-p/5196698#M176556 <P>My tv won't turn on, it takes 10-15 min to get the picture up and running happens Everytime&nbsp;</P> Fri, 23 Jan 2026 14:02:37 GMT Nooradin 2026-01-23T14:02:37Z https://helpforum.sky.com/t5/Sky-Glass/Glass/m-p/5196698#M176556 <P>My tv won't turn on, it takes 10-15 min to get the picture up and running happens Everytime&nbsp;</P> Fri, 23 Jan 2026 14:02:37 GMT https://helpforum.sky.com/t5/Sky-Glass/Glass/m-p/5196698#M176556 Nooradin 2026-01-23T14:02:37Z https://helpforum.sky.com/t5/Sky-Glass/Glass/m-p/5196821#M176561 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4598363">@Nooradin</a>&nbsp;</P><P>&nbsp;</P><P>You will need to provide more information. We are fellow customers on the community not sky and no nothing about you.</P><P>&nbsp;</P><P>Is this a new install? Is it a Gen 1 or Gen 2 Glass? Who is the isp? What broadband speed are you getting? What exact steps are you taking to restore viewing? How is it connected (WiFi or ethernet?), has it ever worked etc.</P><P>&nbsp;</P><P>Alternatively you can call sky for support.</P><P>&nbsp;</P><P>MikeAlanR</P> Fri, 23 Jan 2026 17:29:13 GMT https://helpforum.sky.com/t5/Sky-Glass/Glass/m-p/5196821#M176561 mikealanr 2026-01-23T17:29:13Z