https://helpforum.sky.com/t5/Sky-Glass/Blank-sc/m-p/5194087#M176425 <P>I am unable to get any live tv channels, on demand and internet works ok. After about two minutes of a black screen a message appears saying there is a technical issue please try later. This has happened multiple times now&nbsp;</P> Mon, 19 Jan 2026 17:17:45 GMT Terry148 2026-01-19T17:17:45Z https://helpforum.sky.com/t5/Sky-Glass/Blank-sc/m-p/5194087#M176425 <P>I am unable to get any live tv channels, on demand and internet works ok. After about two minutes of a black screen a message appears saying there is a technical issue please try later. This has happened multiple times now&nbsp;</P> Mon, 19 Jan 2026 17:17:45 GMT https://helpforum.sky.com/t5/Sky-Glass/Blank-sc/m-p/5194087#M176425 Terry148 2026-01-19T17:17:45Z https://helpforum.sky.com/t5/Sky-Glass/Blank-sc/m-p/5194145#M176429 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4595230">@Terry148</a>&nbsp;</P><P>&nbsp;</P><P>Have you rebootee in the first instance? (Settings &gt; System Management&gt; Resets &amp; Updates &gt; Reboot).</P><P>&nbsp;</P><P>Also check the speed you are getting in Netflix (Profile Pic &gt; Get Help? &gt; Connectivity Check) - Sky say you need 25Mbps for HD and 30Mbps for UHD.</P><P>&nbsp;</P><P>MikeAlanR</P> Mon, 19 Jan 2026 18:53:28 GMT https://helpforum.sky.com/t5/Sky-Glass/Blank-sc/m-p/5194145#M176429 mikealanr 2026-01-19T18:53:28Z