topic Re: Sky glass TV in Sky Glass

Sky glass TV

Daisyk14 — Tue, 02 Dec 2025 09:40:45 GMT

hi when I go to a channel and want to restart the program it wouldn't let me restart the program on certain apps that I used to could do this with can anybody help me?

Re: Sky glass TV

Jporch316 — Tue, 02 Dec 2025 12:42:38 GMT

@Daisyk14 wrote:
hi when I go to a channel and want to restart the program it wouldn't let me restart the program on certain apps that I used to could do this with can anybody help me?

Hi if it's STV you are having the issue with it's a known problem at the moment

Re: Sky glass TV

Jporch316 — Tue, 02 Dec 2025 12:43:32 GMT

If it most channels then a restart from the main settings should fix it

Re: Sky glass TV

Jporch316 — Tue, 02 Dec 2025 12:47:38 GMT

See thread below

https://helpforum.sky.com/t5/Sky-Glass-Live/Stv-not-showing-restart-programme-on-sky-glass/td-p/5149912

Re: Sky glass TV

Yoghurt — Tue, 02 Dec 2025 17:38:55 GMT

@Jporch316 Yep been issues with stv app on glass now for a while I just restarted and refresh apps the other day and it worked but issue obviously still ongoing

Re: Sky glass TV

Daisyk14 — Sat, 06 Dec 2025 08:36:34 GMT

Thank you everyone 💕

Re: Sky glass TV

Angel2025 — Sun, 04 Jan 2026 09:06:36 GMT

I'm currently struggling to see if my sky tv bundle is being delivered I've got the broadband coming but still waiting for confirmation for seeing if I can have the tv it did say order confirmed and I've got both account numbers

Re: Sky glass TV

Jporch316 — Sun, 04 Jan 2026 11:59:30 GMT

@Angel2025 wrote:
I'm currently struggling to see if my sky tv bundle is being delivered I've got the broadband coming but still waiting for confirmation for seeing if I can have the tv it did say order confirmed and I've got both account numbers

If you can setup the MySky app on your phone (or log in online on a laptop) it should have delivery updates

Re: Sky glass TV

Samgod — Tue, 13 Jan 2026 17:15:24 GMT

I want to add a sky glass package to my account

Re: Sky glass TV

SKY1992bf — Tue, 13 Jan 2026 17:20:23 GMT

@Samgod What sky services do you already have?

if you have an existing sky tv product such as Sky Q or plus you can't add glass to it without completely cancelling Q or plus first

you would need to call Sky directly and discuss upgrades if you already have a tv service