https://helpforum.sky.com/t5/Sky-Glass/Pixelating/m-p/5189374#M176161 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4589354">@XGeeX</a>&nbsp;</P><P>&nbsp;</P><P>Usually points to poor connectivity. What broadband speed do you have and what speed is your glass getting? You can check in Netflix (Profile Pic &gt; Get Help? &gt; Connectivity Check)</P><P>&nbsp;</P><P>Sky say you need 25Mbps for HD, 30Mbps for UHD and 35Mbps if using multiple pucks / Glass TVs.</P><P>&nbsp;</P><P>You may get more stability using an ethernet cable, or homeplugs.&nbsp;</P><P>&nbsp;</P><P>MikeAlanR</P> Mon, 12 Jan 2026 18:34:43 GMT mikealanr 2026-01-12T18:34:43Z https://helpforum.sky.com/t5/Sky-Glass/Pixelating/m-p/5189312#M176160 <P>Pixelating on all channels and blurry&nbsp;</P> Mon, 12 Jan 2026 17:28:29 GMT https://helpforum.sky.com/t5/Sky-Glass/Pixelating/m-p/5189312#M176160 XGeeX 2026-01-12T17:28:29Z https://helpforum.sky.com/t5/Sky-Glass/Pixelating/m-p/5189374#M176161 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4589354">@XGeeX</a>&nbsp;</P><P>&nbsp;</P><P>Usually points to poor connectivity. What broadband speed do you have and what speed is your glass getting? You can check in Netflix (Profile Pic &gt; Get Help? &gt; Connectivity Check)</P><P>&nbsp;</P><P>Sky say you need 25Mbps for HD, 30Mbps for UHD and 35Mbps if using multiple pucks / Glass TVs.</P><P>&nbsp;</P><P>You may get more stability using an ethernet cable, or homeplugs.&nbsp;</P><P>&nbsp;</P><P>MikeAlanR</P> Mon, 12 Jan 2026 18:34:43 GMT https://helpforum.sky.com/t5/Sky-Glass/Pixelating/m-p/5189374#M176161 mikealanr 2026-01-12T18:34:43Z