https://helpforum.sky.com/t5/Sky-Glass/Wont-connect/m-p/5180312#M175758 <P>Every time I'm trying to connect to a channel it says at the top of the screen "please wait for your programme to load" and after a couple of seconds it then goes back to the home screen&nbsp;</P> Fri, 02 Jan 2026 16:27:46 GMT Sam2010 2026-01-02T16:27:46Z https://helpforum.sky.com/t5/Sky-Glass/Wont-connect/m-p/5180312#M175758 <P>Every time I'm trying to connect to a channel it says at the top of the screen "please wait for your programme to load" and after a couple of seconds it then goes back to the home screen&nbsp;</P> Fri, 02 Jan 2026 16:27:46 GMT https://helpforum.sky.com/t5/Sky-Glass/Wont-connect/m-p/5180312#M175758 Sam2010 2026-01-02T16:27:46Z https://helpforum.sky.com/t5/Sky-Glass/Wont-connect/m-p/5181301#M175813 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4578163">@Sam2010</a>&nbsp;</P><P>&nbsp;</P><P>Has it ever worked or is this a new install? Have your tried a reboot (Settings &gt; System Management&gt; Resets &amp; Updates &gt; Reboot).</P><P>&nbsp;</P><P>If this doesn't clear it, please let us know who your ISP is, what broadband speeds you get and what speed your Glass is getting (Netflix can tell you this: Profile Pic &gt; Get Help? &gt; Connectivity check).</P><P>&nbsp;</P><P>This information will help us provide you with more advice.</P><P>&nbsp;</P><P>MikeAlanR</P> Sat, 03 Jan 2026 20:39:10 GMT https://helpforum.sky.com/t5/Sky-Glass/Wont-connect/m-p/5181301#M175813 mikealanr 2026-01-03T20:39:10Z