topic Re: Connect Whole Room in Sky Glass

Connect Whole Room

WholeRoom — Fri, 02 Jan 2026 06:55:04 GMT

Recently moved over to sky glass & cant figure out how to connect telly in bedroom

I have Whole Room subscription

Received a 2nd remote - is this the puck referred to in the other posts.

Jporch316 — Fri, 02 Jan 2026 07:03:49 GMT

If ordered correctly you should have received

1 x glass tv which has sky system built in

1 x puck which is a little black box that plugs into an existing tv in an another room via a hdmi socket

each will have their own independent remote and will have an independent setup and activation once powered on

WholeRoom — Fri, 02 Jan 2026 07:13:22 GMT

Thank you. So we've plugged the puck into the sky glass. Is that not what we should have done ??

WholeRoom — Fri, 02 Jan 2026 07:13:50 GMT

And thank you

Jporch316 — Fri, 02 Jan 2026 07:17:23 GMT

@WholeRoom wrote:
Thank you. So we've plugged the puck into the sky glass. Is that not what we should have done ??

No - the tv has sky built in

the puck needs to be plugged into a separate tv you already own

Fothergill1 — Fri, 02 Jan 2026 10:47:17 GMT

Hi @WholeRoom When you plug the stream puck into your bedroom TV it must be setup as it works completely independently of the Glass TV.

GD1 — Fri, 02 Jan 2026 10:55:18 GMT

@WholeRoom wrote:

Thank you. So we've plugged the puck into the sky glass. Is that not what we should have done ??

You plug the puck into your other TV not your Glass TV. You then need to follow the setup steps here https://www.sky.com/help/sky-tv/sky-tv-stream/setting-up-sky-stream/articles/setting-up-sky-stream