topic Re: We need a replacement remote as the back button has stopped working in Sky Glass

We need a replacement remote as the back button has stopped working

Chris19832 — Thu, 08 Feb 2024 11:01:55 GMT

We require a replacement sky remote for our sky glass

Re: We need a replacement remote as the back button has stopped working

GD1 — Thu, 08 Feb 2024 11:05:03 GMT

@Chris19832 If the remote is faulty

1) You can order a replacement from Amazon: https://www.sky.com/help/articles/damaged-or-lost-sky-glass-remote

2) You can order a replacement from Sky under warranty: https://www.sky.com/help/forms/streaming-tv-remote

3) Or you can call Sky Customer Service to order a replacement.

In the meantime, if you still have any Sky Q kit, you can pair your Q remote.

Re: We need a replacement remote as the back button has stopped working

Michaelh4 — Tue, 30 Dec 2025 19:02:16 GMT

The back up button in my sky remote is not working properly

Re: We need a replacement remote as the back button has stopped working

Fothergill1 — Tue, 30 Dec 2025 19:16:11 GMT

Hi @Michaelh4 and welcome to the forum.. Sorry to hear about your remote especially at this time of year when our TVs tend to get a lot of use. If you have a look at the post immediately above yours posted by @GD1 the links are still valid even though the post is nearly 2 years old.

Good luck and happy new year.