https://helpforum.sky.com/t5/Sky-Glass/It-will-not-even-switch-off/m-p/5176269#M175499 <P>Turn it off at the mains, commom sense really.</P> Sun, 28 Dec 2025 12:13:43 GMT Nigel19076 2025-12-28T12:13:43Z https://helpforum.sky.com/t5/Sky-Glass/It-will-not-even-switch-off/m-p/5175933#M175482 <P>My sky glass is frozen&nbsp;</P> Sat, 27 Dec 2025 18:33:00 GMT https://helpforum.sky.com/t5/Sky-Glass/It-will-not-even-switch-off/m-p/5175933#M175482 Isobel14 2025-12-27T18:33:00Z https://helpforum.sky.com/t5/Sky-Glass/It-will-not-even-switch-off/m-p/5175942#M175483 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4573213">@Isobel14</a>&nbsp;</P><P>&nbsp;</P><P>You will need to power cycle it at the mains if it is fully non responsive.</P><P>&nbsp;</P><P>MikeAlanR</P> Sat, 27 Dec 2025 19:05:19 GMT https://helpforum.sky.com/t5/Sky-Glass/It-will-not-even-switch-off/m-p/5175942#M175483 mikealanr 2025-12-27T19:05:19Z https://helpforum.sky.com/t5/Sky-Glass/It-will-not-even-switch-off/m-p/5176269#M175499 <P>Turn it off at the mains, commom sense really.</P> Sun, 28 Dec 2025 12:13:43 GMT https://helpforum.sky.com/t5/Sky-Glass/It-will-not-even-switch-off/m-p/5176269#M175499 Nigel19076 2025-12-28T12:13:43Z