https://helpforum.sky.com/t5/Sky-Glass/Bluetooth-headphones/m-p/5174068#M175393 <P>Hi, my Sony Headphones used to connect ok. Just back from a holiday and now every discovered Bluetooth device says 'not supported' next to it. Any ideas what's going on?&nbsp;<BR />Obviously I've hard rebooted etc.</P><P>&nbsp;</P><P>cheers</P> Tue, 23 Dec 2025 22:06:34 GMT Cragga1964 2025-12-23T22:06:34Z https://helpforum.sky.com/t5/Sky-Glass/Bluetooth-headphones/m-p/5174068#M175393 <P>Hi, my Sony Headphones used to connect ok. Just back from a holiday and now every discovered Bluetooth device says 'not supported' next to it. Any ideas what's going on?&nbsp;<BR />Obviously I've hard rebooted etc.</P><P>&nbsp;</P><P>cheers</P> Tue, 23 Dec 2025 22:06:34 GMT https://helpforum.sky.com/t5/Sky-Glass/Bluetooth-headphones/m-p/5174068#M175393 Cragga1964 2025-12-23T22:06:34Z https://helpforum.sky.com/t5/Sky-Glass/Bluetooth-headphones/m-p/5174072#M175394 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4571078">@Cragga1964</a>&nbsp;wrote:<BR /><P>Hi, my Sony Headphones used to connect ok. Just back from a holiday and now <STRONG>every discovered Bluetooth device says 'not supported'</STRONG> next to it. Any ideas what's going on?&nbsp;<BR />Obviously I've hard rebooted etc.</P><P>&nbsp;</P><P>cheers</P><HR /></BLOCKQUOTE><P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4571078">@Cragga1964</a>&nbsp;and welcome to the forum. &nbsp;If your Sony headphones are not connecting to any discovered device then the problem probably lies with the headphones and not your Glass TV.</P><P>&nbsp;</P><P>All I can suggest it to factory reset the headphones. &nbsp;I had Sony ones at one time but can't remember how to factory reset them but I'm sure you will find the procedure by Googling it.</P> Tue, 23 Dec 2025 22:13:52 GMT https://helpforum.sky.com/t5/Sky-Glass/Bluetooth-headphones/m-p/5174072#M175394 Fothergill1 2025-12-23T22:13:52Z