topic Re: Amazon music in Sky Glass

Amazon music

Frankie861 — Tue, 23 Dec 2025 09:31:30 GMT

The Amazon music app seems to have stopped working on my sky glass.
it used to work with no problems and now it doesn't go any further than shown in photo.

i have refreshed apps and have restarted the tv multiple times.

Any suggestions?

Re: Amazon music

lettice — Tue, 23 Dec 2025 10:04:43 GMT

Just tried mine on my Sky Stream and all working ok, so it's not looking like a general issue

See you have tried an app refresh. An app refresh can take up to 24 hours to complete fully.

Only other thing to suggest, is to do a restart of your broadband router/hub.

Best to put your Sky Glass TV and Sky Stream Pucks into standby when doing that.

Re: Amazon music

Frankie861 — Tue, 23 Dec 2025 12:17:27 GMT

Thank you, I'll give this a go!