topic Re: NO INTERNET? in Sky Glass

NO INTERNET?

Linda237 — Mon, 22 Dec 2025 06:17:28 GMT

My tv once again is saying no broadband and can't connect.

there nothing wrong with broadband

I've re booted it, and works fine on all my devises.

unplugged TV and re started still nothing.

keeps saying there is a problem with your broadband

keeps checking for connection but nothing

any help I'm getting fed up with this now

Re: NO INTERNET?

Jporch316 — Mon, 22 Dec 2025 07:01:01 GMT

Hi @Linda237

Which internet provider are you with ?

also have you tried resetting the internet connection in the glass settings

Re: NO INTERNET?

MARKIE52 — Mon, 22 Dec 2025 07:28:23 GMT

Is it wireless connected as know smart tv can be fitted by cable from router to tv havd you checked the settings on it as some times you have to input the pasword on the router to the tv go to setting scroll down should a part showing WiFi and to input it in the section the pasword is on the back of the router or a card come with it with it on if not set up for WiFi on tv it won't work mine I cabled it as its a better connection than wifi