https://helpforum.sky.com/t5/Sky-Glass/Sky-glass/m-p/5163697#M174862 <P>I can not get live to or tv guide. The remote turns the tv on and can move and select apps and that's it. I have done a master reset and still the same.</P> Wed, 10 Dec 2025 12:33:19 GMT jdjs13 2025-12-10T12:33:19Z https://helpforum.sky.com/t5/Sky-Glass/Sky-glass/m-p/5163697#M174862 <P>I can not get live to or tv guide. The remote turns the tv on and can move and select apps and that's it. I have done a master reset and still the same.</P> Wed, 10 Dec 2025 12:33:19 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-glass/m-p/5163697#M174862 jdjs13 2025-12-10T12:33:19Z https://helpforum.sky.com/t5/Sky-Glass/Sky-glass/m-p/5163713#M174863 Try unplugging the tv for a few minutes Wed, 10 Dec 2025 12:42:04 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-glass/m-p/5163713#M174863 peter-marlow+1966 2025-12-10T12:42:04Z