https://helpforum.sky.com/t5/Sky-Glass/screen-goes-blank/m-p/5162666#M174784 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4559087">@wizard3</a>&nbsp;wrote:<BR /><P>My screen goes blank and sound stops, I keep missing parts of programs</P><HR /></BLOCKQUOTE><P>Have you checked your broadband connection? Sky Glass relies <STRONG><EM>entirely</EM></STRONG> on you having a fast and stable connection.&nbsp;</P> Tue, 09 Dec 2025 14:27:57 GMT BenJoBanjo 2025-12-09T14:27:57Z https://helpforum.sky.com/t5/Sky-Glass/screen-goes-blank/m-p/5162523#M174777 <P>My screen goes blank and sound stops, I keep missing parts of programs</P> Tue, 09 Dec 2025 12:02:13 GMT https://helpforum.sky.com/t5/Sky-Glass/screen-goes-blank/m-p/5162523#M174777 wizard3 2025-12-09T12:02:13Z https://helpforum.sky.com/t5/Sky-Glass/screen-goes-blank/m-p/5162666#M174784 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4559087">@wizard3</a>&nbsp;wrote:<BR /><P>My screen goes blank and sound stops, I keep missing parts of programs</P><HR /></BLOCKQUOTE><P>Have you checked your broadband connection? Sky Glass relies <STRONG><EM>entirely</EM></STRONG> on you having a fast and stable connection.&nbsp;</P> Tue, 09 Dec 2025 14:27:57 GMT https://helpforum.sky.com/t5/Sky-Glass/screen-goes-blank/m-p/5162666#M174784 BenJoBanjo 2025-12-09T14:27:57Z https://helpforum.sky.com/t5/Sky-Glass/screen-goes-blank/m-p/5192374#M176342 <P>Internet fine. Tried on and off reset apps and nothing working&nbsp;</P> Fri, 16 Jan 2026 17:17:08 GMT https://helpforum.sky.com/t5/Sky-Glass/screen-goes-blank/m-p/5192374#M176342 Dawn159 2026-01-16T17:17:08Z