topic Re: Watch from Start - technical fault in Sky Glass

Watch from Start - technical fault

Steve93 — Thu, 04 Dec 2025 23:17:02 GMT

Over the last week been trying to watch from Start on bbc1 & itv, it says there's a technical fault & unable to load the program, going to the relevant app works fine

I'm on VM, the hub is next to my Glass 2, speed checked via Netflix is 89.78Mbps connected with Ethernet

Anyone else had this issue recently?

Re: Watch from Start - technical fault

Fothergill1 — Fri, 05 Dec 2025 08:44:13 GMT

Hi @Steve93 I haven't noticed any problems on ITVX recently but BBC iPlayer is definitely have some watch from start issues. When I select WFS I am taken to the iPlayer home screen rather than the start of the programme. I have found that if I try it again it will work.

It started a couple of days ago. I have tried the usual reboot and refresh Apps but they haven't helped.

EDIT - I see it is working correctly on my setup this morning so maybe it has been fixed 🤞

Re: Watch from Start - technical fault

Steve93 — Fri, 05 Dec 2025 12:07:46 GMT

Thanks, I'll give it a try

Re: Watch from Start - technical fault

Fothergill1 — Fri, 05 Dec 2025 14:24:01 GMT

@Fothergill1 wrote:
Hi @Steve93 I haven't noticed any problems on ITVX recently but BBC iPlayer is definitely have some watch from start issues. When I select WFS I am taken to the iPlayer home screen rather than the start of the programme. I have found that if I try it again it will work.

It started a couple of days ago. I have tried the usual reboot and refresh Apps but they haven't helped.

EDIT - I see it is working correctly on my setup this morning so maybe it has been fixed 🤞

I spoke too soon. I missed the beginning of the BBC1 news so used the watch from start and it did the same thing as I mentioned above. Again it worked fine on the second try..

Re: Watch from Start - technical fault

Steve93 — Fri, 05 Dec 2025 16:47:34 GMT

Wanted to WFS Bidding Room, flicked onto bbc1, 3 minutes after it started,, wasn't on the WFS banner & there was no WFS when I pressed the select button, this was on my Glass 2, went into the kitchen to try the Stream Box, both WFS options were available

I wonder when trying WFS on the Glass tv & the program had just started it had to set itself up, ie put it on the WFS list so to speak

Re: Watch from Start - technical fault

slaters — Tue, 07 Apr 2026 09:23:44 GMT

We often have this issue its been very bad later. Wouldn't work on any channel over the weekend.

Done the usual reboot but didn't make any difference.

Tried again this morning seems to be working on a few channels at least but still not on Ch4 or itv.

Re: Watch from Start - technical fault

Steve93 — Tue, 07 Apr 2026 12:09:40 GMT

Tried the WFS on CH4 Bake Off the other night, my glass 2 said there was a technical fault, reset the tv still technical fault, gave up because going through All4 you can't FFW

The following day it was on the Continue Rail, so we were able to watch it

Glad I've still got a Manhattan recorder but forgot to set it, ha ha