topic Re: Sky Glass missing cardboard tab in Sky Glass

Sky Glass missing cardboard tab

Terry143 — Wed, 03 Dec 2025 10:20:38 GMT

I took delivery of my new Sky Glass TV yesterday and the box seems ok from the outside,

however the cardboard top cardboard locking tap is missing from the right hand side,

does that mean the TV been opened and used before?

Re: Sky Glass missing cardboard tab

BenJoBanjo — Wed, 03 Dec 2025 10:48:35 GMT

@Terry143 wrote:
I took delivery of my new Sky Glass TV yesterday and the box seems ok from the outside,
however the cardboard top cardboard locking tap is missing from the right hand side,
does that mean the TV been opened and used before?

Difficult to say. You're best off opening it and checking the TV itself. If it has any sign of wear and tear then get straight on to Sky. You're paying for a brand new TV, not a refurb or someone's returned set.

Re: Sky Glass missing cardboard tab

krduke — Wed, 03 Dec 2025 15:58:33 GMT

Most likely a cutout to make it easier to carry the TV when it is boxed.

Re: Sky Glass missing cardboard tab

Terry143 — Sun, 07 Dec 2025 05:24:26 GMT

Thanks for your reply's,However when I did open my new tv it all looked fine,

But when I turned it on it had a crack on the screen and as had to be replaced.

personally i believe it's the fault of Sky's push to not using any plastic,it needs to be packaged better with polystyrene,

The plants not benefited in any way from throwing this tv away,doubt it will be repaired ????????

Re: Sky Glass missing cardboard tab

TimmyBGood — Sun, 07 Dec 2025 13:18:07 GMT

@Terry143 wrote:

personally i believe it's the fault of Sky's push to not using any plastic,it needs to be packaged better with polystyrene,

That's not going to happen: it was part of the design brief and now built into the manufacturing and logistics pathway.