Programme not being added from channel requested

ninjated — Mon, 01 Dec 2025 21:44:32 GMT

Has anyone else found that when they have added a program to record from a channel only for it to then change to sky store pls? We have had a couple of programmes and films that have been added from one channel only to find that when we've gone to check it's there it is showing as from sky store - why is it doing this? It didn't used to do this on the old sky box - starting to wonder if this tv is really worth it.

Re: Programme not being added from channel requested

TimmyBGood — Mon, 01 Dec 2025 23:01:14 GMT

@ninjated wrote:

Has anyone else found that when they have added a program to record from a channel only for it to then change to sky store pls?

Yes, the situation described below is the same for everyone.

We have had a couple of programmes and films that have been added from one channel only to find that when we've gone to check it's there it is showing as from sky store - why is it doing this?

That would be where the channel owners didn't secure on-demand distribution rights for the content in addition to broadcast rights (typically to save money, which is why it's particularly budget-concious channels which are affected)

It didn't used to do this on the old sky box

Sky+ and Sky Q record directly from broadcast transmission to local hard drive, so on-demand rights aren't required for subsequent playback. Glass & Stream simply cannot do the same because they aren't equipped for local storage and rely on server infrastructure.

topic Programme not being added from channel requested in Sky Glass

Programme not being added from channel requested

Re: Programme not being added from channel requested