topic Re: Program not loading in Sky Glass

Program not loading

Urs3 — Sat, 29 Nov 2025 21:12:51 GMT

Blue screen saying please wait for program to load

mikealanr — Sat, 29 Nov 2025 21:17:40 GMT

Try a reboot in the first instance.

MikeAlanR

Urs3 — Sun, 30 Nov 2025 07:58:51 GMT

Tried everything but still not working still says software error

mikealanr — Sun, 30 Nov 2025 11:57:20 GMT

You need to provide some more info. Not loading and software error are two different errors and you didn't mention software error in your first post.

Is this a new install? Or have you reset your puck etc?

MikeAlanR

BenJoBanjo — Sun, 30 Nov 2025 12:01:52 GMT

@Urs3 wrote:
Tried everything but still not working still says software error

Turn the TV off at the wall for a few minutes then power it back on and allow it to reboot.

Check your broadband network connection. Is the TV receiving sufficient speed?