https://helpforum.sky.com/t5/Sky-Glass/Blank-Screen/m-p/5150967#M174223 <P>Hi</P><P>My mother's been with Sky for over 30 years.&nbsp;</P><P>She bought a Sky Glass 4 years ago, which has stopped working, and we've been informed it's no longer under warranty!</P><P>She expected it to outlast her, being that she's in her late 70s.</P><P>Sky has not returned our calls and she's now been without a TV for over a week and does not have the money available to buy a new one.&nbsp;</P><P>I can't believe Sky has treated a customer of over 30 years and an elderly person this way.&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 25 Nov 2025 08:47:26 GMT Benfowler 2025-11-25T08:47:26Z https://helpforum.sky.com/t5/Sky-Glass/Blank-Screen/m-p/5150967#M174223 <P>Hi</P><P>My mother's been with Sky for over 30 years.&nbsp;</P><P>She bought a Sky Glass 4 years ago, which has stopped working, and we've been informed it's no longer under warranty!</P><P>She expected it to outlast her, being that she's in her late 70s.</P><P>Sky has not returned our calls and she's now been without a TV for over a week and does not have the money available to buy a new one.&nbsp;</P><P>I can't believe Sky has treated a customer of over 30 years and an elderly person this way.&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 25 Nov 2025 08:47:26 GMT https://helpforum.sky.com/t5/Sky-Glass/Blank-Screen/m-p/5150967#M174223 Benfowler 2025-11-25T08:47:26Z https://helpforum.sky.com/t5/Sky-Glass/Blank-Screen/m-p/5151017#M174227 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4545487">@Benfowler</a>&nbsp; Like most TV Manufacturers the warranty only lasts either 1 or 2 years.&nbsp; While it's dissappointing TV's can and do fail outside their warranty period.</P> <P>&nbsp;</P> <P>I'm curious as to what it is you're wanting Sky to do?</P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 25 Nov 2025 09:56:22 GMT https://helpforum.sky.com/t5/Sky-Glass/Blank-Screen/m-p/5151017#M174227 GD1 2025-11-25T09:56:22Z