https://helpforum.sky.com/t5/Sky-Glass/Box-keeps-dropping-out/m-p/5149521#M174012 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4543998">@Streetco</a>&nbsp;</P><P>&nbsp;</P><P>We are fellow customers not sky and know nothing about you. Is this a new set up? Has it worked previously? Who is your ISP? What speed are you getting on your puck (check via netflix). What have you attempted so far? Please provide more information.</P><P>&nbsp;</P><P>MikeAlanR</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 23 Nov 2025 20:30:18 GMT mikealanr 2025-11-23T20:30:18Z https://helpforum.sky.com/t5/Sky-Glass/Box-keeps-dropping-out/m-p/5149514#M174010 <P>Channel keeps dropping out</P> Sun, 23 Nov 2025 20:17:20 GMT https://helpforum.sky.com/t5/Sky-Glass/Box-keeps-dropping-out/m-p/5149514#M174010 Streetco 2025-11-23T20:17:20Z https://helpforum.sky.com/t5/Sky-Glass/Box-keeps-dropping-out/m-p/5149521#M174012 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4543998">@Streetco</a>&nbsp;</P><P>&nbsp;</P><P>We are fellow customers not sky and know nothing about you. Is this a new set up? Has it worked previously? Who is your ISP? What speed are you getting on your puck (check via netflix). What have you attempted so far? Please provide more information.</P><P>&nbsp;</P><P>MikeAlanR</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 23 Nov 2025 20:30:18 GMT https://helpforum.sky.com/t5/Sky-Glass/Box-keeps-dropping-out/m-p/5149521#M174012 mikealanr 2025-11-23T20:30:18Z