https://helpforum.sky.com/t5/Sky-Glass/Sky-glass/m-p/5148629#M173961 <P>Had a replacement on my sky glass on the 23rd October . Tried to link it to my account and it won't link. Have called so many times and they keep telling it's going to take a few days then a week then two weeks. I'm still waiting. It's unacceptable .&nbsp;</P> Sat, 22 Nov 2025 19:54:03 GMT Debs51 2025-11-22T19:54:03Z https://helpforum.sky.com/t5/Sky-Glass/Sky-glass/m-p/5148629#M173961 <P>Had a replacement on my sky glass on the 23rd October . Tried to link it to my account and it won't link. Have called so many times and they keep telling it's going to take a few days then a week then two weeks. I'm still waiting. It's unacceptable .&nbsp;</P> Sat, 22 Nov 2025 19:54:03 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-glass/m-p/5148629#M173961 Debs51 2025-11-22T19:54:03Z https://helpforum.sky.com/t5/Sky-Glass/Sky-glass/m-p/5148675#M173968 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4543152">@Debs51</a>&nbsp;</P><P>&nbsp;</P><P>We are fellow customers here on the community. Issues with accounts sometimes need resolving by back end teams and these work of a ticketing system.</P><P>&nbsp;</P><P>If you believe sky aren't providing you with the the standard of service expected the best course of action is to raise a complaint: <A href="https://www.sky.com/help/articles/how-to-make-a-complaint" target="_blank">https://www.sky.com/help/articles/how-to-make-a-complaint</A></P><P>&nbsp;</P><P>MikeAlanR</P> Sat, 22 Nov 2025 20:38:29 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-glass/m-p/5148675#M173968 mikealanr 2025-11-22T20:38:29Z