topic Re: My sky glass tv has arrived do I fit it myself and what happens to the two mini box’s I have ups in Sky Glass

My sky glass tv has arrived do I fit it myself and what happens to the two mini box’s I have upstair

Tinkbell7 — Sun, 16 Nov 2025 06:36:03 GMT

Do I fit my sky glass myself and what happens to the two mini box's I have upstairs

Re: My sky glass tv has arrived do I fit it myself and what happens to the two mini box’s I have ups

Jporch316 — Sun, 16 Nov 2025 07:23:41 GMT

Yes you unbox yourself- I would suggest a second person to help

if the two other boxes you have are sky Q or older they will become inactive as soon as you activate the glass tv. If you want sky in your other rooms you will need to order sky stream boxes and the whole home subscription (in effect multi room)

Re: My sky glass tv has arrived do I fit it myself and what happens to the two mini box’s I have ups

TimmyBGood — Sun, 16 Nov 2025 11:00:25 GMT

@Tinkbell7

There's no installer support for Glass & Stream: that's a fundamental difference to the previous Sky television products, largely because it would have been somewhat unreasonable to expect customers to climb a ladder and put up their own satellite dish.

Re: My sky glass tv has arrived do I fit it myself and what happens to the two mini box’s I have ups

paultm53 — Sun, 16 Nov 2025 10:48:18 GMT

You can pay £25 to get it unpacked, assembled and put in required position, we'll worth it if you're on your own.

Re: My sky glass tv has arrived do I fit it myself and what happens to the two mini box’s I have ups

Daniel0210 — Sun, 16 Nov 2025 10:57:31 GMT

@Tinkbell7 wrote:

what happens to the two mini box's I have upstairs

@Tinkbell7

If they really are Sky Q mini boxes as you describe them, Sky will send out packaging for the main Sky Q box and mini boxes they are expecting back.

If the arrival of packaging is delayed, it’s damaged on arrival or doesn’t arrive it’s the customers responsibility to use their own packaging to return it. You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.