https://helpforum.sky.com/t5/Sky-Glass/ITV-x/m-p/5133053#M173180 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4525756">@PeteB_</a>&nbsp;</P><P>&nbsp;</P><P>You will need to provide some more information... What do you mean won't connect? I.e can't sign in? Can't playback content? Have you tried powering cycling your Glass? Have you tried rebooting your router? Has it ever worked?&nbsp;</P><P>&nbsp;</P><P>i would say try a full power cycle to begin with and try refreshing apps in the settings (Settings &gt; system management&gt; resets &amp; updates &gt; app refresh) but not this isn't instant and can take up to 24 hours.</P><P>&nbsp;</P><P>MikeAlanR</P> Tue, 04 Nov 2025 21:42:00 GMT mikealanr 2025-11-04T21:42:00Z https://helpforum.sky.com/t5/Sky-Glass/ITV-x/m-p/5133035#M173179 <P>ITV x won't connect on my sky glass&nbsp;</P> Tue, 04 Nov 2025 21:20:33 GMT https://helpforum.sky.com/t5/Sky-Glass/ITV-x/m-p/5133035#M173179 PeteB_ 2025-11-04T21:20:33Z https://helpforum.sky.com/t5/Sky-Glass/ITV-x/m-p/5133053#M173180 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4525756">@PeteB_</a>&nbsp;</P><P>&nbsp;</P><P>You will need to provide some more information... What do you mean won't connect? I.e can't sign in? Can't playback content? Have you tried powering cycling your Glass? Have you tried rebooting your router? Has it ever worked?&nbsp;</P><P>&nbsp;</P><P>i would say try a full power cycle to begin with and try refreshing apps in the settings (Settings &gt; system management&gt; resets &amp; updates &gt; app refresh) but not this isn't instant and can take up to 24 hours.</P><P>&nbsp;</P><P>MikeAlanR</P> Tue, 04 Nov 2025 21:42:00 GMT https://helpforum.sky.com/t5/Sky-Glass/ITV-x/m-p/5133053#M173180 mikealanr 2025-11-04T21:42:00Z