https://helpforum.sky.com/t5/Sky-Glass/sky-glass-gen-2-connection-problems/m-p/5124461#M172737 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4515486">@bobd71</a>&nbsp;wrote:<BR /><P>ever since having changed to sky glass gen 2 ive had nothing but problems with the main tv and with the puck in the bedroom constanly disconnecting from the internet having to turn everything off and on again i have 900mb internet and the tv is hard wired to the router im starting to wish i hadnt bottered&nbsp;&nbsp;</P><HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4515486">@bobd71</a>&nbsp;</P><P>&nbsp;</P><P>Maybe try using WiFi instead - could be an issue with your Ethernet cables or if you are using a network switch.&nbsp;</P> Sat, 25 Oct 2025 06:56:29 GMT Jporch316 2025-10-25T06:56:29Z https://helpforum.sky.com/t5/Sky-Glass/sky-glass-gen-2-connection-problems/m-p/5124216#M172707 <P>ever since having changed to sky glass gen 2 ive had nothing but problems with the main tv and with the puck in the bedroom constanly disconnecting from the internet having to turn everything off and on again i have 900mb internet and the tv is hard wired to the router im starting to wish i hadnt bottered&nbsp;&nbsp;</P> Fri, 24 Oct 2025 17:46:56 GMT https://helpforum.sky.com/t5/Sky-Glass/sky-glass-gen-2-connection-problems/m-p/5124216#M172707 bobd71 2025-10-24T17:46:56Z https://helpforum.sky.com/t5/Sky-Glass/sky-glass-gen-2-connection-problems/m-p/5124293#M172714 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4515486">@bobd71</a>&nbsp;</P><P>&nbsp;</P><P>The TV are puck are independent devices. So this could point to an issue with your router or a software issue with Sky have released. Who's your ISP? Have you checked your router settings to ensure your on optimised channels etc?</P><P>&nbsp;</P><P>Please provide some more information.</P><P>&nbsp;</P><P>MikeAlanR</P><P>&nbsp;</P> Fri, 24 Oct 2025 19:03:18 GMT https://helpforum.sky.com/t5/Sky-Glass/sky-glass-gen-2-connection-problems/m-p/5124293#M172714 mikealanr 2025-10-24T19:03:18Z https://helpforum.sky.com/t5/Sky-Glass/sky-glass-gen-2-connection-problems/m-p/5124461#M172737 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4515486">@bobd71</a>&nbsp;wrote:<BR /><P>ever since having changed to sky glass gen 2 ive had nothing but problems with the main tv and with the puck in the bedroom constanly disconnecting from the internet having to turn everything off and on again i have 900mb internet and the tv is hard wired to the router im starting to wish i hadnt bottered&nbsp;&nbsp;</P><HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4515486">@bobd71</a>&nbsp;</P><P>&nbsp;</P><P>Maybe try using WiFi instead - could be an issue with your Ethernet cables or if you are using a network switch.&nbsp;</P> Sat, 25 Oct 2025 06:56:29 GMT https://helpforum.sky.com/t5/Sky-Glass/sky-glass-gen-2-connection-problems/m-p/5124461#M172737 Jporch316 2025-10-25T06:56:29Z