topic Re: sky glass in Sky Glass

sky glass

WendySneddon16 — Mon, 20 Oct 2025 14:32:59 GMT

i have been emailed to say my delivery of my sky equipment can't take place but no reason given or contact details. i contacted sky and they have said it is sheduled for today. i have tried the useless sky bot is there any alternative to sky as i am fed up with the high prices and lack of customer serivce. What can i do

Re: sky glass

lettice — Mon, 20 Oct 2025 14:58:35 GMT

What is it you are having delivered, assuming at least a Sky Glass TV, as you have posted in the Sky Glass section?

All delivery and tracking help information is in this help article, including a link to Track your order via the MySky app or online MySky account;

https://www.sky.com/help/sky-tv/sky-tv-glass/delivery-and-returns-sky-glass/delivery-sky-glass/articles/delivery-sky-glass-tv

If it is a Sky Glass TV, you will get a text/ email from AIT ( the delivery courier) on the night before or on the delivery day with details of the delivery.

If you have had the AIT text or email, you can track the delivery here;

https://aithomedelivery.co.uk/customer-hub/

Re: sky glass

Anonymous — Mon, 20 Oct 2025 15:26:03 GMT

There are also contact details for your order in the my sky app if you follow the "TRACK" link to call the courier and once live a map detailing your delivery position.