https://helpforum.sky.com/t5/Sky-Glass/Keep-loosing-sound/m-p/5119185#M172434 <P>Keep looking sound and have to keep refreshing the apps to watch them&nbsp;</P> Sat, 18 Oct 2025 20:06:27 GMT Shaun141 2025-10-18T20:06:27Z https://helpforum.sky.com/t5/Sky-Glass/Keep-loosing-sound/m-p/5119185#M172434 <P>Keep looking sound and have to keep refreshing the apps to watch them&nbsp;</P> Sat, 18 Oct 2025 20:06:27 GMT https://helpforum.sky.com/t5/Sky-Glass/Keep-loosing-sound/m-p/5119185#M172434 Shaun141 2025-10-18T20:06:27Z https://helpforum.sky.com/t5/Sky-Glass/Keep-loosing-sound/m-p/5119330#M172438 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4509596">@Shaun141</a>&nbsp;</P><P>&nbsp;</P><P>what troubleshooting have you tried so far ?</P><P>&nbsp;</P><P>first step would be to pull the plug for a few minutes.&nbsp;<BR /><BR /></P><P>how are you connected to your router? What speed is your internet?&nbsp;<BR />has it been this way since you first received the tv?</P> Sun, 19 Oct 2025 07:40:54 GMT https://helpforum.sky.com/t5/Sky-Glass/Keep-loosing-sound/m-p/5119330#M172438 Jporch316 2025-10-19T07:40:54Z