https://helpforum.sky.com/t5/Sky-Glass/Issues-with-picture/m-p/5117249#M172330 <P>When watching TV or using Netflix, picture goes black for a few seconds, happens multiple times during a programme and end up missing parts of it. This has been happening since bought the device&nbsp;</P> Thu, 16 Oct 2025 14:02:12 GMT Brooke94 2025-10-16T14:02:12Z https://helpforum.sky.com/t5/Sky-Glass/Issues-with-picture/m-p/5117249#M172330 <P>When watching TV or using Netflix, picture goes black for a few seconds, happens multiple times during a programme and end up missing parts of it. This has been happening since bought the device&nbsp;</P> Thu, 16 Oct 2025 14:02:12 GMT https://helpforum.sky.com/t5/Sky-Glass/Issues-with-picture/m-p/5117249#M172330 Brooke94 2025-10-16T14:02:12Z https://helpforum.sky.com/t5/Sky-Glass/Issues-with-picture/m-p/5117440#M172342 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4507215">@Brooke94</a>&nbsp;</P><P>&nbsp;</P><P>Have you tried pulling the plug for a few minute ?</P><P>&nbsp;</P><P>also check &nbsp;the power cable is all the way in&nbsp;</P><P>&nbsp;</P><P>if that doesn't clear the issue I would call sky for further troubleshooting&nbsp;</P> Thu, 16 Oct 2025 17:09:05 GMT https://helpforum.sky.com/t5/Sky-Glass/Issues-with-picture/m-p/5117440#M172342 Jporch316 2025-10-16T17:09:05Z