topic Re: Replacement TV - disposal of faulty tv in Sky Glass

Replacement TV - disposal of faulty tv

Poppy46 — Thu, 16 Oct 2025 08:44:27 GMT

Sky are sending us a replacement tv as our current one (under warranty) is faulty. I forgot to ask what to do with the faulty one, is it ok to dispose of it or do we need to return it to sky. I wasn't sure as obviously we are still under contract. Many thanks for any advice

Re: Replacement TV - disposal of faulty tv

BenJoBanjo — Thu, 16 Oct 2025 09:07:08 GMT

@Poppy46 wrote:
Sky are sending us a replacement tv as our current one (under warranty) is faulty. I forgot to ask what to do with the faulty one, is it ok to dispose of it or do we need to return it to sky. I wasn't sure as obviously we are still under contract. Many thanks for any advice

It should be a swap. They'll take the faulty one away.

Re: Replacement TV - disposal of faulty tv

Poppy46 — Thu, 16 Oct 2025 09:11:00 GMT

Thank you

Re: Replacement TV - disposal of faulty tv

lettice — Thu, 16 Oct 2025 10:15:13 GMT

Sky will be expecting your faulty TV to be returned.

The courier delivering the replacement will deliver your replacement TV and take away the faulty TV on the same delivery day.

Re: Replacement TV - disposal of faulty tv

Poppy46 — Thu, 16 Oct 2025 16:47:53 GMT

Thank you all for your helpful answers