Can’t create Netflix account

Jess048 — Fri, 10 Oct 2025 22:56:45 GMT

My Sky Glass won't allow me to create my free Netflix account, it says I need to contact Sky. I've tried the virtual assistant and checking forums but can't figure out what to do. I also can't find a contact to get in touch with Sky directly.

Can anyone help please?

Re: Can’t create Netflix account

Fothergill1 — Mon, 13 Oct 2025 16:39:06 GMT

Hi @Jess048 Have a look at this link to see if it helps: https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix

If that doesn't help HERE is another link to try but when you get to the end of the help flow if you are still having difficulties click on the button "No, I still need help" then select "I prefer to get in touch" click the tick box and lastly select "Get in touch". After all this rigmarole you will be presented with a phone number to use to call customer services.

To get past the chatbots just stay silent and you will eventually be put through to a human.

Good luck.

topic Can’t create Netflix account in Sky Glass

Can’t create Netflix account

Re: Can’t create Netflix account