topic Re: Sharing screen from iPhone or iPad to my Sky Glass in Sky Glass

Sharing screen from iPhone or iPad to my Sky Glass

Jo338 — Fri, 03 Oct 2025 07:53:57 GMT

Just got new sky glass (2) and want to be able to share screen (or cast) from iPhone to TV. It looks to go through the process and produces a code to put into phone. But when we enter the code on phone (we've tried 2 phones and an iPad) nothing happens.
we've switched on and off, rebooted etc.

Moderator note: subject of thread updated to better reflect the conversation

Re: Sharing screen from iPhone to sky glass

CoffeeDrinker — Tue, 30 Sep 2025 09:56:01 GMT

@Jo338 You shouldn't need a code to AirPlay from your phone to your Glass TV, assuming both devices are on the same WiFi network.

On your iPhone's Home Screen, swipe down from the top right hand corner to reveal Control Center. On here should be the Screen Mirroring button:

Your should then get a list of devices you can AirPlay to, one of which should be your Sky Glass TV.

Assuming this works you should be able to use AirPlay within individuals apps such as Music, Podcasts etc.

Re: Sharing screen from iPhone to sky glass

Jo338 — Tue, 30 Sep 2025 10:19:51 GMT

Sadly that doesn't work. When we press the screen mirroring and select the TV it brings up a code (looks like this can be set so you only do it once). But entering the code does nothing....

Re: Sharing screen from iPhone to sky glass

Jporch316 — Tue, 30 Sep 2025 15:37:39 GMT

@Jo338

Maybe try an app refresh (in the settings) also check your airplay settings on your phone and you are on the newest Apple software update

also worth rebooting you iPhone

press and quickly release the volume up button

press and quickly release the volume down button

press and hold the side button until the phone switches off and you see the Apple logo

nb the app refresh can take a few hours to complete in the background

Re: Sharing screen from iPhone to sky glass

Touc82 — Wed, 01 Oct 2025 11:16:04 GMT

Hi I have recieved my gen 2 65" today and I'm going through it all and I have the exact same issue. My iOS devices are seeing the Glass but when you go to connect the code just doesn't work.

Re: Sharing screen from iPhone to sky glass

Touc82 — Wed, 01 Oct 2025 11:19:00 GMT

Just to confirm i can select Airplay when the Glass is doing something else etc and it then brings the code up. This means it's talking to each other

Sky glass not allowing set up on iPhone

Jamesey1 — Thu, 02 Oct 2025 15:35:53 GMT

Hi,

recently got my new sky glass gen 2 today and trying to set up in the home app on IPhone and everytime I add it it always fails, it doesn't allow me to screen mirror from my iPhone or airplay any music, I've made sure devices are connected to same network etc multiple restarts and still having no luck. When trying to screen mirror I enter the code as shown on the sky glass and my my just doesn't seem to do anything I have to keep re entering the code multiple times, is this a sky glass issue or an iPhone issue? Thanks!

Re: Sky glass not allowing set up on iPhone

Jporch316 — Thu, 02 Oct 2025 18:32:49 GMT

Hi @Jamesey1

@second thread I've seen for this issue in the past few days

mine is working fine on my gen 2 although I've had mine since February

I have raised in the closed forum for more information

Re: Sky glass not allowing set up on iPhone

Jporch316 — Thu, 02 Oct 2025 18:33:55 GMT

@lettice

can you merge this thread with the one below please

https://helpforum.sky.com/t5/Sky-Glass-Live/Sharing-screen-from-iPhone-to-sky-glass/td-p/5101961

Re: Sky glass not allowing set up on iPhone

lettice — Thu, 02 Oct 2025 19:12:08 GMT

@Jporch316 wrote:

@lettice

can you merge this thread with the one below please

https://helpforum.sky.com/t5/Sky-Glass-Live/Sharing-screen-from-iPhone-to-sky-glass/td-p/5101961

done

Re: Sharing screen from iPhone to sky glass

KevNewMedia — Fri, 03 Oct 2025 07:45:24 GMT

Morning Everyone

Thank you for bringing this problem to our attention, and thank you for tagging us @Jporch316

For those who are impacted by this, can you confirm what iOS version you are running on your devices?

I'm going to mark this post as the current answer, so that everyone has the most up-to-date information.

Re: Sharing screen from iPhone to sky glass

Touc82 — Fri, 03 Oct 2025 07:48:55 GMT

iPhone 15 Pro iOS 26.0.1

ipad Air iPadOS 17.7.10

Re: Sharing screen from iPhone or iPad to my Sky Glass

KevNewMedia — Fri, 03 Oct 2025 13:42:13 GMT

Hi @Jo338 @Touc82 @Jamesey1

Our support teams have been investigating this problem and have asked if you could try the following and if it's still problematic, provide the information below please?

Reset the paired devices within the Airplay app (under Airplay and HomeKit Settings > Reset Paired Devices) and re-attempt the pairing journey.
Restart your Apple device.
Restart your router.
Try the service again and if it doesn't work, can you provide the date and time that you've re-tried, as that will help us look at the logs.
Can you let us know if the above steps worked as well, please?

I'm going to mark this post as the current answer, so that everyone has the most up-to-date information.

Re: Sharing screen from iPhone or iPad to my Sky Glass

SimonRu — Fri, 03 Oct 2025 17:10:53 GMT

I have the exact same issue. It keeps asking for the code after I submit it. Sky glass. I have factory reset my sky glass, reset my router, reset paired devices, updated software and have the latest IOS 26.01. Very frustrating. Any help is greatly appreciated.

Re: Sharing screen from iPhone or iPad to my Sky Glass

SimonRu — Fri, 03 Oct 2025 17:13:25 GMT

Exact time and date of attempt is 18:12 on 3/10/25. Many thanks.

Re: Sharing screen from iPhone or iPad to my Sky Glass

Jporch316 — Fri, 03 Oct 2025 17:13:44 GMT

@SimonRu wrote:
I have the exact same issue. It keeps asking for the code after I submit it. Sky glass. I have factory reset my sky glass, reset my router, reset paired devices, updated software and have the latest IOS 26.01. Very frustrating. Any help is greatly appreciated.

@SimonRu See post marked as answer

Re: Sharing screen from iPhone or iPad to my Sky Glass

Touc82 — Fri, 03 Oct 2025 17:16:12 GMT

Just followed all the steps.

tried again but to no avail @ 1815 3/10/25

Re: Sharing screen from iPhone or iPad to my Sky Glass

SimonRu — Fri, 03 Oct 2025 19:05:29 GMT

I tried every step, no solution, it isn't an answer for me I am afraid.

Re: Sharing screen from iPhone or iPad to my Sky Glass

Cjw567567 — Sat, 04 Oct 2025 08:03:26 GMT

Similar issue here. Followed all steps. Have even tried a different router.

When HomeKit pairing it provides QR code but it never works. In fact when I enter it the first time it immediately changes.

When screen sharing I get the 4 digit code and enter on my phone but it never accepts it. Just repeatedly asks for the code.

All other HomeKit devices work fine on my network.

Thanks

Carl

Re: Sharing screen from iPhone or iPad to my Sky Glass

Jporch316 — Sat, 04 Oct 2025 11:32:17 GMT

Don't forget to post the time and date of attempt 👍