https://helpforum.sky.com/t5/Sky-Glass/I-paid-for-my-device-contract-yet-they-canceled-me/m-p/5105988#M171478 <P>I had two separate contracts with sky, one the TV sky glass contract for £19 per month, and another different contract for channels for 40+pounds, few months ago I had to be taken to hospital, and hardship started, but every single month, I made sure I paid 19 pounds for my device contract and made sure they knew that was for the device by calling them, although I had to pay them 60 pounds from another different contract for Channels, however they terminated my DEVICE CONTRACT!!!!!! And worse than that, at the time I was waiting for a reply to my complaint they did it and even worse, they keep ignoring every single complaint.. Please help.&nbsp;</P> Sat, 04 Oct 2025 09:14:24 GMT Tousi2 2025-10-04T09:14:24Z https://helpforum.sky.com/t5/Sky-Glass/I-paid-for-my-device-contract-yet-they-canceled-me/m-p/5105988#M171478 <P>I had two separate contracts with sky, one the TV sky glass contract for £19 per month, and another different contract for channels for 40+pounds, few months ago I had to be taken to hospital, and hardship started, but every single month, I made sure I paid 19 pounds for my device contract and made sure they knew that was for the device by calling them, although I had to pay them 60 pounds from another different contract for Channels, however they terminated my DEVICE CONTRACT!!!!!! And worse than that, at the time I was waiting for a reply to my complaint they did it and even worse, they keep ignoring every single complaint.. Please help.&nbsp;</P> Sat, 04 Oct 2025 09:14:24 GMT https://helpforum.sky.com/t5/Sky-Glass/I-paid-for-my-device-contract-yet-they-canceled-me/m-p/5105988#M171478 Tousi2 2025-10-04T09:14:24Z https://helpforum.sky.com/t5/Sky-Glass/I-paid-for-my-device-contract-yet-they-canceled-me/m-p/5106068#M171480 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4489970">@Tousi2</a>&nbsp;I'm sorry to hear about your health and subsequent problems. &nbsp;As this is a customer forum we are not in a position to help with your issue but I would suggest you make formal complaint, in writing, &nbsp;via the proper channels (I suspect you have just been complaining to customer services). &nbsp;The following link should help you.</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/how-to-make-a-complaint" target="_self">How to make a complaint</A></P><P><A href="https://www.sky.com/help/complaints" target="_self">Complaint form</A> (it will make you sign into your MySky account)</P><P>&nbsp;</P><P>Good luck.</P> Sat, 04 Oct 2025 10:28:13 GMT https://helpforum.sky.com/t5/Sky-Glass/I-paid-for-my-device-contract-yet-they-canceled-me/m-p/5106068#M171480 Fothergill1 2025-10-04T10:28:13Z