topic Re: Upstairs tv not working on delivery of skyglass tv downstairs in Sky Glass

Upstairs tv not working on delivery of skyglass tv downstairs

BSharma — Wed, 01 Oct 2025 16:32:33 GMT

Just set up sky glass tv downstairs. Perfect. But tv in bedroom has stopped working because it us not connecting to the box anymore. Broadband provider us virgin.

Re: Upstairs tv not working on delivery of skyglass tv downstairs

TimmyBGood — Wed, 01 Oct 2025 18:11:46 GMT

@BSharma wrote:

But tv in bedroom has stopped working because it us not connecting to the box anymore.

Once there's a Glass subscription at the address then all existing Sky satellite boxes ceased to function: you'd need a Stream puck and a Whole Home subscription add-on to replicate previous Multiscreen functionality.

Re: Upstairs tv not working on delivery of skyglass tv downstairs

peter-marlow+1966 — Wed, 01 Oct 2025 18:10:03 GMT

What tv do you have upstairs is it another sky glass or do you have a sky puck up there if so you need a sky whole home subscription