topic Re: Sky glass sound very flat in Sky Glass

Sky glass sound very flat

Clairea0281 — Wed, 24 Sep 2025 19:22:54 GMT

Hi, does anybody know why my sky glass tv's sound is very flat? As in no bass at all? Ive tried all the usual: reboot etc etc but no difference....??

peter-marlow+1966 — Wed, 24 Sep 2025 20:24:05 GMT

Have you checked the sound settings

Clairea0281 — Fri, 26 Sep 2025 19:23:54 GMT

Hi, thanks for replying, yes we've adjusted the sound settings but nothing makes a difference.

peter-marlow+1966 — Fri, 26 Sep 2025 22:23:46 GMT

If you are still in the warranty then call sky and ask about a replacement

Mark39 — Sun, 28 Sep 2025 14:23:26 GMT

@Clairea0281 assuming you're new to Sky Glass, do you have a Gen2 or a Glass AIr?

Clairea0281 — Sun, 28 Sep 2025 19:42:16 GMT

Its Gen 1 but its sorted now. It's under warranty luckily so Sky are organising an engineer with a view to replacing it