https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-start-up/m-p/5088697#M170803 <P>I cannot get my sky glass tv to connect to the internet&nbsp;</P> Wed, 17 Sep 2025 14:59:29 GMT Rich110670 2025-09-17T14:59:29Z https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-start-up/m-p/5088697#M170803 <P>I cannot get my sky glass tv to connect to the internet&nbsp;</P> Wed, 17 Sep 2025 14:59:29 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-start-up/m-p/5088697#M170803 Rich110670 2025-09-17T14:59:29Z https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-start-up/m-p/5088731#M170810 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4479161">@Rich110670</a>&nbsp;</P><P>&nbsp;</P><P>Can you provide more information? Is this a new setup or when powering on having worked previously? Have you rebooted both you glass and router? Who's your ISP? What version of glass etc.</P><P>&nbsp;</P><P>Remember we are fellow substnot sky and have no idea about your set up unless you tell us!</P><P>&nbsp;</P><P>MikeAlanR</P> Wed, 17 Sep 2025 15:21:04 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-start-up/m-p/5088731#M170810 mikealanr 2025-09-17T15:21:04Z https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-start-up/m-p/5088863#M170819 <P>&nbsp;</P><P><BR />Rich110670</P><P>Have you&nbsp; try connecting the&nbsp; tv&nbsp; with&nbsp; an ethernet cable , that's&nbsp; more&nbsp; stable and&nbsp; reliable that wifi</P> Wed, 17 Sep 2025 17:12:31 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-start-up/m-p/5088863#M170819 peter-marlow+1966 2025-09-17T17:12:31Z