topic Re: Glass has power issue in Sky Glass

Glass has power issue

LockeM — Sat, 13 Sep 2025 17:57:24 GMT

Hello, my sky glass has stopped powering on! Tried to reset and power cycle. The red light just flashes and no picture. Been like this for a few days. Don't really want to pay for a TV thats broken after 12 months.

Re: Glass has power issue

lettice — Sat, 13 Sep 2025 18:20:33 GMT

Have a read of this Sky help article, namely trying the recovery procedure in step 4

https://www.sky.com/help/sky-tv/sky-tv-glass/fixing-a-problem-sky-glass/fixing-sky-glass-tv/articles/power-issue-help-sky-glass

Re: Glass has power issue

mikealanr — Sat, 13 Sep 2025 19:49:29 GMT

Hi @LockeM

In addition to the advice already provided they come with a 2 year warranty so if the recovery process doesn't work contact sky and they will arrange a replacement under warranty.

https://www.sky.com/help/articles/warranty-sky-glass

MikeAlanR