https://helpforum.sky.com/t5/Sky-Glass/Tv-glich/m-p/5084686#M170576 <P>My sky glass tv keep gliching and keep rewinding my movie or any show I ask to record it blank out then gose back 10 minutes of the recording it i tried factory reset that did not work so I am stuck&nbsp;</P> Sat, 13 Sep 2025 16:51:52 GMT Sandelben 2025-09-13T16:51:52Z https://helpforum.sky.com/t5/Sky-Glass/Tv-glich/m-p/5084686#M170576 <P>My sky glass tv keep gliching and keep rewinding my movie or any show I ask to record it blank out then gose back 10 minutes of the recording it i tried factory reset that did not work so I am stuck&nbsp;</P> Sat, 13 Sep 2025 16:51:52 GMT https://helpforum.sky.com/t5/Sky-Glass/Tv-glich/m-p/5084686#M170576 Sandelben 2025-09-13T16:51:52Z https://helpforum.sky.com/t5/Sky-Glass/Tv-glich/m-p/5084771#M170579 <P>You&nbsp; are&nbsp; not&nbsp; talking&nbsp; to&nbsp; sky&nbsp; on&nbsp; here,&nbsp; we are all just fellow customers on here like yourself, when you did your&nbsp; factory reset&nbsp; were advised&nbsp; to do this by an advisor&nbsp; while&nbsp; on the phone&nbsp; to sky, as this is the only&nbsp; way to do a factory reset, as it clears all your&nbsp; account&nbsp; details&nbsp; from the tv, if not done with the help of an advisor, you will&nbsp; need to call sky to help you get the tv back up and running, it does say that if you do a factory reset&nbsp; all your&nbsp; settings&nbsp; and account&nbsp; details&nbsp; will&nbsp; be&nbsp; removed&nbsp; from the tv hope this helps you</P> Sat, 13 Sep 2025 18:34:55 GMT https://helpforum.sky.com/t5/Sky-Glass/Tv-glich/m-p/5084771#M170579 peter-marlow+1966 2025-09-13T18:34:55Z