https://helpforum.sky.com/t5/Sky-Glass/Subscriptions-not-working/m-p/5083011#M170451 <P>If you switched from Sky + or Q to Sky Glass then your previous Sky subscription would have been cancelled as part of the ordering process as you can only have one Sky TV service at an address.</P> Thu, 11 Sep 2025 18:23:19 GMT MarkGoldsmith 2025-09-11T18:23:19Z https://helpforum.sky.com/t5/Sky-Glass/Subscriptions-not-working/m-p/5083007#M170449 <P>I have bought a sky glass tv but not putting it up until next week. When i put the tv on i am using until then, i am given a message saying my subscription does not cover things like catch up, recordings etc. however I know i have all these items on my account . Is this because everything is switched to sky glass and i can only view subscriptions through that Tv?&nbsp;</P> Thu, 11 Sep 2025 18:19:22 GMT https://helpforum.sky.com/t5/Sky-Glass/Subscriptions-not-working/m-p/5083007#M170449 Nick2407 2025-09-11T18:19:22Z https://helpforum.sky.com/t5/Sky-Glass/Subscriptions-not-working/m-p/5083011#M170451 <P>If you switched from Sky + or Q to Sky Glass then your previous Sky subscription would have been cancelled as part of the ordering process as you can only have one Sky TV service at an address.</P> Thu, 11 Sep 2025 18:23:19 GMT https://helpforum.sky.com/t5/Sky-Glass/Subscriptions-not-working/m-p/5083011#M170451 MarkGoldsmith 2025-09-11T18:23:19Z