topic Re: Sky subscription in Sky Glass

Sky subscription

GeraldineBilly — Thu, 11 Sep 2025 06:25:55 GMT

it is saying on the screen that I need to subscribe when I already have a subscription

Re: Sky subscription

MarkGoldsmith — Thu, 11 Sep 2025 06:43:53 GMT

@GeraldineBilly wrote:
it is saying on the screen that I need to subscribe when I already have a subscription

What are you trying access when you are seeing that error?

Re: Sky subscription

GeraldineBilly — Thu, 11 Sep 2025 06:58:46 GMT

My sky package deal, the TV, I was wanting to watch GMB as I do every morning but it say I have to subscribe when I already have a subscription, I am a new customer been with sky for about 3 weeks.

Re: Sky subscription

BenJoBanjo — Thu, 11 Sep 2025 07:02:23 GMT

@GeraldineBilly wrote:
My sky package deal, the TV, I was wanting to watch GMB as I do every morning but it say I have to subscribe when I already have a subscription, I am a new customer been with sky for about 3 weeks.

Try turning the TV off at the wall for a minute or two then power it back on and allow it to reboot. This might clear the glitch.

Re: Sky subscription

GeraldineBilly — Thu, 11 Sep 2025 07:51:02 GMT

Thank you I will go and do that now.