https://helpforum.sky.com/t5/Sky-Glass/Netflix-blue-screen-load-up/m-p/5082094#M170388 <P>So I've recently brought a 65 inch sky glass air I didn't realise I could get Netflix as I already had a account my bill came through for my old one so I thought meh I'll just add the new one signed out my old account refreshed Netflix pressed continue to connect new account takes me to a loading screen then like a blue screen for sky and just stays on it I've tried unplugging waiting it out the lot I'm kinda confused&nbsp;</P> Wed, 10 Sep 2025 20:09:35 GMT Jackbrett 2025-09-10T20:09:35Z https://helpforum.sky.com/t5/Sky-Glass/Netflix-blue-screen-load-up/m-p/5082094#M170388 <P>So I've recently brought a 65 inch sky glass air I didn't realise I could get Netflix as I already had a account my bill came through for my old one so I thought meh I'll just add the new one signed out my old account refreshed Netflix pressed continue to connect new account takes me to a loading screen then like a blue screen for sky and just stays on it I've tried unplugging waiting it out the lot I'm kinda confused&nbsp;</P> Wed, 10 Sep 2025 20:09:35 GMT https://helpforum.sky.com/t5/Sky-Glass/Netflix-blue-screen-load-up/m-p/5082094#M170388 Jackbrett 2025-09-10T20:09:35Z https://helpforum.sky.com/t5/Sky-Glass/Netflix-blue-screen-load-up/m-p/5082108#M170391 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4473591">@Jackbrett</a>&nbsp;personally I've never seen a blue screen issue when trying to open Netflix. Are you able to take a photo and post it in this thread?&nbsp;</P> Wed, 10 Sep 2025 20:14:07 GMT https://helpforum.sky.com/t5/Sky-Glass/Netflix-blue-screen-load-up/m-p/5082108#M170391 MarkGoldsmith 2025-09-10T20:14:07Z https://helpforum.sky.com/t5/Sky-Glass/Netflix-blue-screen-load-up/m-p/5082121#M170399 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.jpg" style="width: 4032px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/112888iE4986A1FC55CB8E2/image-size/medium?v=v2&amp;px=400" role="button" title="image.jpg" alt="image.jpg" /></span></P><P> </P> Wed, 10 Sep 2025 20:18:36 GMT https://helpforum.sky.com/t5/Sky-Glass/Netflix-blue-screen-load-up/m-p/5082121#M170399 Jackbrett 2025-09-10T20:18:36Z https://helpforum.sky.com/t5/Sky-Glass/Netflix-blue-screen-load-up/m-p/5082124#M170401 <P>So I press continue to add account on Netflix as it loads to the next screen I'm assuming to continue the purchase of the account and link it to my sky account it stops on that screen just goes from continue screen to blue loading screen but doesn't load</P> Wed, 10 Sep 2025 20:20:28 GMT https://helpforum.sky.com/t5/Sky-Glass/Netflix-blue-screen-load-up/m-p/5082124#M170401 Jackbrett 2025-09-10T20:20:28Z