https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-Gen-2-Flickering/m-p/5080176#M170289 <P>My Gen 2 is 1 month old and has started flickering in the top 3rd of the screen.</P><P>&nbsp;</P><P>Has anyone else encountered this? &nbsp;<div class="lia-vid-container video-embed-center"><div id="lia-vid-6378834363112w1032h580r283" class="lia-video-brightcove-player-container"><video-js data-video-id="6378834363112" data-account="6057994470001" data-player="default" data-embed="default" class="vjs-fluid" controls="" data-application-id="" style="width: 100%; height: 100%;"></video-js></div><script src="https://players.brightcove.net/6057994470001/default_default/index.min.js"></script><script>(function() { var wrapper = document.getElementById('lia-vid-6378834363112w1032h580r283'); var videoEl = wrapper ? wrapper.querySelector('video-js') : null; if (videoEl) { if (window.videojs) { window.videojs(videoEl).ready(function() { this.on('loadedmetadata', function() { this.el().querySelectorAll('.vjs-load-progress div[data-start]').forEach(function(bar) { bar.setAttribute('role', 'presentation'); bar.setAttribute('aria-hidden', 'true'); }); }); }); } }})();</script><a class="video-embed-link" href="https://helpforum.sky.com/t5/video/gallerypage/video-id/6378834363112">(view in My Videos)</a></div></P> Mon, 08 Sep 2025 19:53:27 GMT Jpick 2025-09-08T19:53:27Z https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-Gen-2-Flickering/m-p/5080176#M170289 <P>My Gen 2 is 1 month old and has started flickering in the top 3rd of the screen.</P><P>&nbsp;</P><P>Has anyone else encountered this? &nbsp;<div class="lia-vid-container video-embed-center"><div id="lia-vid-6378834363112w1032h580r257" class="lia-video-brightcove-player-container"><video-js data-video-id="6378834363112" data-account="6057994470001" data-player="default" data-embed="default" class="vjs-fluid" controls="" data-application-id="" style="width: 100%; height: 100%;"></video-js></div><script src="https://players.brightcove.net/6057994470001/default_default/index.min.js"></script><script>(function() { var wrapper = document.getElementById('lia-vid-6378834363112w1032h580r257'); var videoEl = wrapper ? wrapper.querySelector('video-js') : null; if (videoEl) { if (window.videojs) { window.videojs(videoEl).ready(function() { this.on('loadedmetadata', function() { this.el().querySelectorAll('.vjs-load-progress div[data-start]').forEach(function(bar) { bar.setAttribute('role', 'presentation'); bar.setAttribute('aria-hidden', 'true'); }); }); }); } }})();</script><a class="video-embed-link" href="https://helpforum.sky.com/t5/video/gallerypage/video-id/6378834363112">(view in My Videos)</a></div></P> Mon, 08 Sep 2025 19:53:27 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-Gen-2-Flickering/m-p/5080176#M170289 Jpick 2025-09-08T19:53:27Z https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-Gen-2-Flickering/m-p/5080199#M170296 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2643546">@Jpick</a>&nbsp;</P><P>&nbsp;</P><P>Try unplugging for at least 10 minutes. This will clear any software faults that may cause the issue. Failing that you will need to call sky and get a replacement under warranty. We are fellow subscribers here on the community.</P><P>&nbsp;</P><P>MikeAlanR</P> Mon, 08 Sep 2025 20:23:14 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-Gen-2-Flickering/m-p/5080199#M170296 mikealanr 2025-09-08T20:23:14Z https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-Gen-2-Flickering/m-p/5081528#M170353 <P>After 4 phone calls, a new to is coming tomorrow&nbsp;</P> Wed, 10 Sep 2025 11:45:40 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-Gen-2-Flickering/m-p/5081528#M170353 Jpick 2025-09-10T11:45:40Z