topic Damaged in Sky Glass

Damaged

Dstored — Sun, 07 Sep 2025 08:55:40 GMT

Hi my son has damaged the screen can I get a replacement?

Re: Damaged

BenJoBanjo — Sun, 07 Sep 2025 09:05:38 GMT

@Dstored wrote:
Hi my son has damaged the screen can I get a replacement?

Only if you have accidental damage cover as part of your home contents insurance or Sky Protect cover.
You own the TV, not Sky, so you'll need to pay for replacement if you have no insurance.

Re: Damaged

TimmyBGood — Sun, 07 Sep 2025 12:15:57 GMT

@Dstored

As @BenJoBanjo indicates, a Glass television set is not on loan or hire-purchase: the monthly payment over either two or four years is repaying an unsecured personal loan used to purchase it at the start.

Re: Damaged

Dazzasky — Mon, 08 Sep 2025 05:17:53 GMT

@Dstored wrote:
Hi my son has damaged the screen can I get a replacement?

Of course you can, you just need to purchase a new set.

Re: Damaged

2muchTV — Mon, 08 Sep 2025 16:37:29 GMT

@Dstored the real issue is who pays for the replacement?

Hopefully you have insurance to cover the replacement cost.

If you don't, and it's a Gen 1 Glass, ebay have second hand sets for sale... Cheap. Generally they are to picked up by the buyer and no warranty.