topic Re: Mr in Sky Glass

Mr

Lenroberts — Sat, 06 Sep 2025 11:59:25 GMT

When did my contract start for sky glass

Re: Mr

GD1 — Sat, 06 Sep 2025 12:09:48 GMT

@Lenroberts No one here can tell you, you should be abe to see this within the Sky messaging area of your Sky account

Re: Mr

Lenroberts — Sat, 06 Sep 2025 15:41:02 GMT

Waiting for reply on when my contract for sky glass when it started

Re: Mr

Mark39 — Sat, 06 Sep 2025 15:48:46 GMT

@Lenroberts did you read the reply to your first post? The answer hasn't changed.

Re: Mr

peter-marlow+1966 — Sat, 06 Sep 2025 21:16:48 GMT

It should start as soon as you activate the tv on your sky account, if you mean your subscription on the sky glass, and if you brought the the tv on a 24 month or 48 months contract you can find all this information by logging it to your my app and looking at your bills, also if you have switched from sky q to sky glass you will have two bills to pay, your last sky q bill and your first sky glass tv/ what ever you have subscribed to

Contract

Lenroberts — Sun, 07 Sep 2025 01:06:43 GMT

I would like to know when my skybq finished and sky glass started

Re: Mr

Dazzasky — Sun, 07 Sep 2025 07:23:01 GMT

@Lenroberts wrote:
Waiting for reply on when my contract for sky glass when it started

Presumably when you purchased your tv @Lenroberts no one here would know that information

Re: Contract

Dazzasky — Sun, 07 Sep 2025 07:24:51 GMT

@Lenroberts wrote:
I would like to know when my skybq finished and sky glass started

If you check your Sky Online account then it will tell you. No one here can give you that information @Lenroberts

Re: Mr

TimmyBGood — Sun, 07 Sep 2025 08:45:03 GMT

@Lenroberts

Note that for most users the content subscription will have either an 18 or 24 month minimum term (12 months in RoI) but the loan repayment period will be 48 months.

Re: Mr

Mark39 — Sun, 07 Sep 2025 09:54:22 GMT

@Lenroberts I've added your most recent post to the thread you created yesterday.

There's no point asking the same question and expecting a different answer.

if it's still not clear to you - we're customers here. We don't know when your contract starts or ends. You'll need to contact Sky to find out, if you can't find the details in your Sky account.