topic Re: Glass tv in Sky Glass

Glass tv

Daryl40 — Wed, 03 Sep 2025 15:19:01 GMT

The apps on my sky glass tv we have turned off the TV reset it reset the internet, followes the instructions many times there are still not working

Re: Glass tv

BenJoBanjo — Wed, 03 Sep 2025 16:13:57 GMT

@Daryl40 wrote:
The apps on my sky glass tv we have turned off the TV reset it reset the internet, followes the instructions many times there are still not working

In what way are they not working? Not opening? Any error message? Is the Glass TV fully connected to your broadband network? Can you stream live channels from the EPG without any issues?

Re: Glass tv

peter-marlow+1966 — Wed, 03 Sep 2025 16:24:02 GMT

Have you done a factory reset? This is not recommended unless you are on the phone with sky and an advisor has talked you through it, as it will wipe all your account details from the tv, if you have done a factory reset then you will need to call sky for help to get you back up and running