topic Re: Sky glass gen 1 issue in Sky Glass https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-gen-1-issue/m-p/5072009#M169805 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2468064">@christie1111</a>&nbsp;wrote:<BR /><P>We've had Sky glass for around 7-8 months now and every day it glitches mid watching and turns off and it comes up with the black screen with sky on it. As if it's restarting.</P><P>&nbsp;</P><P>every day this is happening - is it faulty why does this keep happening it's very frustrating.&nbsp;</P><HR /></BLOCKQUOTE><P>That very much sounds like a fault.&nbsp;</P><P>Give Sky a ring for further troubleshooting and potential replacement under warranty.&nbsp;</P> Fri, 29 Aug 2025 15:09:39 GMT BenJoBanjo 2025-08-29T15:09:39Z Sky glass gen 1 issue https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-gen-1-issue/m-p/5072000#M169804 <P>We've had Sky glass for around 7-8 months now and every day it glitches mid watching and turns off and it comes up with the black screen with sky on it. As if it's restarting.</P><P>&nbsp;</P><P>every day this is happening - is it faulty why does this keep happening it's very frustrating.&nbsp;</P> Fri, 29 Aug 2025 14:57:26 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-gen-1-issue/m-p/5072000#M169804 christie1111 2025-08-29T14:57:26Z Re: Sky glass gen 1 issue https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-gen-1-issue/m-p/5072009#M169805 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2468064">@christie1111</a>&nbsp;wrote:<BR /><P>We've had Sky glass for around 7-8 months now and every day it glitches mid watching and turns off and it comes up with the black screen with sky on it. As if it's restarting.</P><P>&nbsp;</P><P>every day this is happening - is it faulty why does this keep happening it's very frustrating.&nbsp;</P><HR /></BLOCKQUOTE><P>That very much sounds like a fault.&nbsp;</P><P>Give Sky a ring for further troubleshooting and potential replacement under warranty.&nbsp;</P> Fri, 29 Aug 2025 15:09:39 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-gen-1-issue/m-p/5072009#M169805 BenJoBanjo 2025-08-29T15:09:39Z