topic Re: Programme keeps going off saying please wait for your programme to upload there is a technical i in Sky Glass

Programme keeps going off saying please wait for your programme to upload there is a technical issue

Niamh+w — Thu, 21 Aug 2025 15:51:42 GMT

Programme keeps clicking off whilst watching saying please wait for your programme to load there is a technical problem

Re: Programme keeps going off saying please wait for your programme to upload there is a technical i

Jporch316 — Fri, 22 Aug 2025 06:03:54 GMT

Current issue under investigation see thread below

https://helpforum.sky.com/t5/Sky-Glass-Live/Discussion-topic-There-is-a-technical-fault-Please-try-again-later/td-p/5059925/page/8

Re: Programme keeps going off saying please wait for your programme to upload there is a technical i

Fothergill1 — Fri, 22 Aug 2025 08:22:47 GMT

@Niamh+w Whilst Sky try to find a fix the only way I have found to get thing running as normal again is to reboot the Glass / Puck. Go to Settings > System Management > Resets & Updates > Restart device. It takes a couple of minutes and you wiull have a blank screen for a while whilst it reboots.